When can I give you my digital file so that I can pick my cards up on Friday?

This is a very important question. Some customers misinterpret our 1 week turnaround time. They think if they bring their file to us by Monday they should be able to pick up their cards the following Monday. However, we print on a Friday to Friday basis. During the week, we collect our customers files and make sure they are correct and usable so if any corrections need to be made they can be done by Friday's deadline.

Although the deadline is Friday, we highly recommend that you send us your files before hand. We can not guarantee that space will be available for you on our flats if your file comes in Friday. There is always a mad rush on Friday so it's 1st come 1st serve basis until our flats are full. In addition, all orders require a 100% payment prior to print. All files sent by e-mail or ftp must accompany a completed online orderat the same time. Orders paid by check will not be processed until payment goes through at the bank. It is better to send a Money Order if you want order to be processed immediately.

Note: If you had held a spot on our flat by submitting your file to us say Tuesday, yet failed to make payment by Friday, we won't send your file to print. We will use that space for another customer who has paid, even if they submitted their files at 5pm on Friday whilst just making our deadline.

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