We fax or email proofs to our clients. We send proofs so you can make sure
there are no errors in your files prior to printing. However, we do expect all
files submitted to us have been proof read (many times) and are error free!
Our proofs are our last ditch effort to make sure submitted files are correct.
However, if we do not hear back from you in regards to the fax or emailed
proof by 10am EST Monday morning we will print your file as they were sent.

It is your responsibility to make sure your original artwork sent by you or your
designer is correct. If you contact us prior to Monday morning and changes
are required... there will be a reasonable $15-25 file replacement charge.
This charge covers the prepress time we've spent on prepping and proofing
your file for production.

Please take extra measures to ensure your files are correct prior to submitting
them to us. Our file setup section is very detailed and informative. We also offer
templates you can download and use. Finally.... should you have any questions
email or call us so files can be setup correctly the first time.